We collect information about you, when you:
• order our products via this website;
• contact us by e-mail or post, to discuss our products or to make a complaint;
• visit this website, using the web contact form to request information on our published products and product availability.
The type of information collected depends on the purpose and we will never hold more information from you than is necessary. The following details the types of information collected:
When you request information or purchase our published products, we will ask you to give us the following information.
• School or setting
• Job role – optional
• email address
• telephone number – optional
• Mail Address – optional
We use the information we hold about you in several ways:
• To process your orders for our products and to bill for the same;
• To provide you with the products you have ordered from us;
No information provided by you is disclosed to third parties
When your data reaches us, we store it securely and only provide access to those authorised. Although we safeguard your personal information once received, JLSP Associates Ltd. cannot guarantee the safety of any personal information you transmit to us using online methods.
Our security measures include:
• Encryption of data where appropriate
• Awareness for all involved at JLSP Associates Ltd regarding security and privacy
JLSP Associates Ltd. processes any public sector customers personal data in accordance with its contractual obligations and solely for the purpose of providing the published products
We will retain the information you provide for as long as necessary to process and fulfil product ordering. Once an order is complete the information will only be retained for seven years for tax purposes.
Afterwards the data will either be destroyed or anonymised.
You have the following rights regarding your information:
2. The right of access – you have the right to obtain access to your information (if we’re processing it). This is so you’re aware and can check that we’re using your information in accordance with data protection law.
3. The right to rectification – you’re entitled to have your information corrected if it’s inaccurate or incomplete.
4. The right to erasure – this is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it.
5. The right to restrict processing – you have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further.
7. The right to object – you have the right to object to certain types of processing, including processing for direct marketing (which if we were to do we would only do with your consent). Currently no direct marketing is carried out.
To exercise any of these rights at, any time, you can just:
Email us at email@example.com
Please be aware that our site may provide access to other web sites by linking to them. We are not responsible for the data policies, content or security of these linked websites.
If you’re not satisfied with our response to your question or concern, or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO).